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How a Home Warranty Works

A home warranty isn't homeowners insurance — it's a service plan for the everyday breakdowns insurance doesn't cover. When a covered system or appliance stops working from normal use, your plan helps cover the cost to repair or replace it, so you're not hit with the full bill out of nowhere.

It works in four simple steps. First, pick a plan — a basic systems-and-appliances plan, a total plan that adds your big-ticket items, or a plan with optional add-ons to fit your home.

Second, file a claim any time. When something covered breaks, request service online or by phone — claims are open 24/7.

Third, meet your technician. A licensed professional from the plan's nationwide network is dispatched, and you pay one flat service fee per visit instead of an open-ended contractor invoice.

Fourth, get it fixed. Your plan covers the covered repair, or replaces the item when it can't be repaired, up to the plan's terms.

No hunting for a contractor, no surprise repair bills. Get a free quote to see which plan fits your home.

How a Home Warranty Works FAQs

How do I get a quote from Eden Home Warranty?
Request a free, no-obligation quote online in a couple of minutes. Tell us about your home and we'll match you with a home warranty plan and price — with no pressure to buy.
Is a home warranty the same as homeowners insurance?
No. Insurance covers sudden damage from events like fire or storms; a home warranty covers the everyday breakdown of your systems and appliances from normal wear and tear. Most homeowners keep both.
What does a plan cover?
Plans typically cover major systems — heating, cooling, electrical, and plumbing — plus everyday appliances, with optional add-ons for items like pools, well pumps, and septic systems. Exact coverage depends on the plan you choose.
How does a claim work?
When a covered item breaks down, you file a claim 24/7, a licensed local technician from the plan's network is dispatched, and you pay one flat service fee per visit while your plan covers the covered repair or replacement, up to its terms.