Home Warranty Questions

A home warranty is a service contract between a homeowner and a home warranty firm that helps protect them against the cost of unforeseen repairs and replacements of major house appliances, systems, and components.

The homeowner’s insurance is categorized as a form of hazard insurance that only covers assets damaged during flooding, fires, storms, and other natural disasters. A home warranty, on the other hand, covers repairs, replacement, and maintenance of systems, appliances, and components that break down because of normal wear and tear.

Yes, the age of your appliances, systems or home doesn’t matter. Our company covers items that are in good condition and well-maintained.

Absolutely! You can get a home warranty plan even if you are not buying or selling your property.

Eden Home Warranty doesn’t cover any abuse, misuse, failure to clean or maintain, and any known or unknown pre-existing conditions with your appliances or systems.

No. It is not necessary, but it’s a good idea to get your house inspected to ensure all items in working properly. Also, it’s important to note that the warranty doesn’t cover any pre-existing conditions, whether they are known or unknown.

Your home warranty coverage starts 30 days after subscription and typically lasts for one year or the period specified in your policy contract. If you can show proof of prior coverage via another company, revealing no lapse of warranty coverage, we will be able to begin your new coverage when the old one expires.

If one of the covered appliances, systems, or components breaks down and there’s no replacement available, we will give you a cash offer for the item’s replacement cost. Keep in mind that in some cases, it may be less than the retail price.

Our services are available round the clock, every day, all year. This applies both to our call center and our online account center.

Yes. You need to pay a trade service call fee for every claim, regardless of the actual cost of the repair or replacement of your appliance, system, or component. This fee amount is payable to the technician dispatched to your residence and can be lower depending on the offers or discounts available. Get in touch with us by calling 866-570-0179 for more information.

Yes, your home warranty plan is renewable. In this case, you’ll be notified of the current rates as well as the terms of approval.

* Click Here to view complete limits of liability and any exclusions. EHW offers service contracts which are not warranties. See policy for specifics on response times. EHW reserves the right to offer cash back in lieu of repair or replacement in the amount of EHW’s actual cost (which at times may be less than retail) to repair or replace any covered system, component or appliance. First Month Free available with purchase of any Single Payment home warranty plan.

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